Recovery Programme Subscription Terms & Conditions
Naked Truth Project Subscription Programme Terms and Conditions.
All subscription programmes are services offered by Naked Truth Project, part of Visible Ministries. We are a charity seeking to Open Eyes and Free Lives From the Damaging Impact of Pornography. The subscription you choose will give you access to a number of services. Depending on which subscription you choose, those options will be different.
Payment:
As a subscriber, you agree to pay the subscription fee monthly, one month in advance, via the payment terms agreed to at sign up. Access to services is dependent upon the maintenance of your subscription fees. Your subscription will be terminated if fees are not kept up to date (see Termination).
Subscription level change:
For those programmes that offer different levels of subscription type, it is possible to either upgrade or downgrade your subscription level to change your access to resources. We do require a minimum 3-month commitment when upgrading your subscription to access additional resources inclusively.
Cancellation:
If you wish to cancel your subscription, you may do so once the minimum term of 2 months has been fulfilled. At this stage, your subscription moves to a month by month subscription and cancellation will result in termination of your access from one month after your final payment is made. If you are participating in a specific, time limited group at the time of cancellation, you will lose access to that group e.g. Topic Groups or Special Focus Groups.
Termination:
Naked Truth Project reserves the right to terminate your subscription immediately in the case of non-payment. Should we need to terminate your subscription for any other reason, we will provide a minimum notice period of one month.
Weekly support groups:
Weekly support groups are scheduled only at the date/time detailed in our weekly support group schedule. When taking a subscription, you are signing up for those sessions only (plus any that are added as we grow). If you are unable to attend, for any reason, you will still be charged the monthly subscription fee in full. Please see below for details of changes to services.
Changes to services as part of a subscription:
Occasionally, circumstances may call for changes to be made to the services offered (including dates and times of support sessions and webinars etc). We will notify you of this as soon as it is reasonably appropriate to do so. We will always do our best to offer an alternative option to replace the service that is unavailable. If you are unable to access the alternative service but wish to remain a subscriber, no refund or partial refund will be offered.
Naked Truth Project shall not be held liable for failure of or delay in performing its obligations under this Agreement if such failure or delay is the result of an act of God, such as earthquake, hurricane, tornado, flooding, or another natural disaster, or in the case of war, action of foreign enemies, terrorist activities, labour dispute or strike, government sanction, blockage, embargo, or failure of electrical service. The non-performing party must make every reasonable attempt to minimise delay of performance. In the event force majeure continues longer than 30 days, either party may terminate the Agreement, repaying the full amount of the subscription within 10 days of a termination notice.
Liability:
Our total liability to you shall not exceed £5 million. Our total liability includes liability in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with your subscription.
Privacy:
We take your privacy very seriously. We want to be transparent about the data we collect, and make sure what we use it for is fair and lawful, and make sure we hold your personal data securely. We also realise how annoying it is getting cold calls from organisations you never gave your details to. For this reason, we will never sell, rent, or trade your personal data. Furthermore, your personal data is only accessed by staff members, or people within our organisation who need it to deliver the service our programmes promise to give you. All of whom sign a strict confidentiality agreement (Read our full data policy here). We will only use your email address, or other contact details, to communicate with you about subscriptions, webinars, or related programs, and only update you on our wider charity work if you opt in to these services.
Confidentiality:
Our support programmes are safe places. They are also places where people will be sharing sensitive information and experiences. You are not permitted to disclose any identifying details about programme participants to anyone. This includes (but is not limited to) names, spouse/partner/children’s names, locations, job titles and any other information that they choose to share during any interaction. All participants in subscription programmes are subject to a participation and confidentiality agreement. Naked Truth Project cannot be held liable for any breaches in confidentiality that may occur as a result of participants failing to adhere to this agreement. Subscribers will receive a copy of our confidentiality policy upon enrollment.
Disclaimer:
All of the content contained in our programmes is edited, checked, and verified for accuracy as much as it is possible to do so. However, we cannot guarantee either its accuracy or the safety of any external links it might contain. Naked Truth Project and contributing authors can therefore not be held responsible for any problems or damage that occurs as a result of making use of material contained on our site. We also release responsibility for any actions taken as a result of material presented as part of the programme, acknowledging that responsibility for personal choice lies with each individual participant.
Copyright:
Any and all of the material presented in our subscription programmes is, unless explicitly stated otherwise, subject to a copyright held by its creator (Catherine Etherington/Fran Hopwood/Cindy Bajema and/or Naked Truth Project). It is not permissible to share any content from this programme without prior written consent from the owner. Reproduction or partial modification of content is not permitted.
Changes to terms and conditions:
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Complaints:
In the unlikely event that you are dissatisfied with any aspect of our program, we welcome your feedback. Please email your concerns to [email protected] where we will respond to your email within 5 working days.
Contacts:
Should you have any further questions, concerns, or queries about these Terms and Conditions, or if you encounter difficulties while navigating and using the site, please contact [email protected] and expect a response within 5 working days.
Mailing address:
Visible Ministries, First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW
Visible is a charity registered with the Charity Commission for England and Wales. Charity number 1156788. PLEASE NOTE: All terms and conditions remain valid beyond the termination of use of services through Naked Truth Project and this contract is governed by the laws of England and Wales.
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